The Renters' Rights Act 2025 is now in force — is your portfolio protected? Read the new rules →
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Full Renter's Rights Act 2025
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Sure On Compliance

Renters' Rights Act 2025

The biggest change to renting in a generation:

The Renters' Rights Act represents the biggest overhaul of property law in a generation. Make sure your portfolio is protected and compliant from day one.

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WHAT CHANGED

  • Landlords can no longer serve Section 21 notices. Eviction now requires a valid legal ground.

  • Any Section 21 notice served before 1 May 2026 remains valid until it expires.

  • Landlords must now use Section 8 grounds — rent arrears, anti-social behaviour, needing to sell, or moving back in.

  • Several Section 8 grounds have been expanded and strengthened to balance the abolition of Section 21.

HOW SURE ON PROPERTY
HANDLES THIS

SOP ensures proper documentation, evidence trails, and correct notice procedures from day one. Every managed property has Section 8-ready records maintained throughout the tenancy.

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WHAT CHANGED

  • All existing ASTs automatically converted to assured periodic tenancies on 1 May 2026.

  • No new fixed-term tenancies can be created. Tenancies run monthly with no end date.

  • Tenants can end at any time with two months' notice. No minimum tenancy period applies.

  • Landlords must provide tenants with a government information sheet by 31 May 2026.

HOW SURE ON PROPERTY
HANDLES THIS

SOP handles the AST-to-periodic conversion seamlessly and ensures all tenants receive the required government information sheet within the statutory deadline.

SOP

WHAT CHANGED

  • Landlords can only increase rent once per year via formal Section 13 notice.

  • At least two months' written notice required. Increases must reflect open market rates.

  • Tenants can challenge any increase at the First-tier Tribunal.

  • The Tribunal cannot set rent higher than the landlord's original request — only lower.

HOW SURE ON PROPERTY
HANDLES THIS

SOP manages all rent reviews with comparable market analysis, formal Section 13 notice served correctly, and documented timelines — protecting landlords against successful Tribunal challenges.

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WHAT CHANGED

  • It is now illegal to invite, encourage, or accept offers above the advertised rent.

  • Properties must be marketed at a fixed price. Landlords must accept no more than that price.

HOW SURE ON PROPERTY
HANDLES THIS

SOP sets rents based on accurate market valuations. The advertised rent is the rent charged. Always.

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WHAT CHANGED

  • Tenants have a legal right to request permission to keep a pet.

  • Blanket pet bans are no longer permitted in tenancy agreements.

  • Landlords must respond within 42 days. Refusal only permitted on reasonable grounds.

  • Landlords can require the tenant to obtain pet damage insurance as a condition of approval.

HOW SURE ON PROPERTY
HANDLES THIS

SOP assesses each pet request on its individual merits, advises landlords on reasonable grounds for refusal, and arranges pet damage insurance where approval is granted — all within the 42-day window.

SOP

WHAT CHANGED

  • Blanket bans on benefit recipients or families with children are illegal.

  • All prospective tenants must be assessed on individual merit and affordability.

  • Indirect discrimination is also prohibited — including requirements for 'professional employment only'.

HOW SURE ON PROPERTY
HANDLES THIS

SOP assesses all applications on affordability regardless of income source. Our referencing and marketing processes are fully compliant from day one — no blanket exclusions, no discriminatory criteria.

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WHAT CHANGED

  • Named after Awaab Ishak, this law sets strict timelines for landlords to address serious hazards including damp and mould.

  • The government intends to extend Awaab's Law requirements to private landlords — timelines under consultation.

  • The Decent Homes Standard will apply to the private rented sector, expected from 2035.

  • Specific hazard remediation response timeframes are being set by government consultation.

HOW SURE ON PROPERTY
HANDLES THIS

SOP already conducts proactive quarterly inspections identifying damp, mould, and hazards early.

SOP

WHAT CHANGED

  • A mandatory Private Rented Sector registration database will roll out region by region.

  • Registration is mandatory before serving any Section 8 notice.

  • Severe penalties apply for non-compliance, including fines up to £40,000.

HOW SURE ON PROPERTY
HANDLES THIS

SOP will register every property we manage. Your compliance is guaranteed — you will not be left exposed at this critical juncture.

SOP

WHAT CHANGED

  • A new Ombudsman specifically for tenant complaints about landlords.

  • Free and independent dispute resolution with legally binding decisions.

  • Membership expected to become mandatory for all private landlords around 2028.

HOW SURE ON PROPERTY
HANDLES THIS

SOP will coordinate Ombudsman registration for every property we manage. Your compliance is guaranteed at all times.

SOP

Implementation timeline

1 May 2026
PHASE 1: TENANCY REFORMS

Section 21 abolished. Periodic tenancies only. Rent rules. Pet rights. Anti-discrimination. Rental bidding banned.

Late 2026
PHASE 2: DATABASE

PRS landlord database rollout begins region by region. All landlords must register themselves and each property.

2028
OMBUDSMAN MANDATORY

Private Landlord Ombudsman membership becomes mandatory for all private landlords.

2035+
PHASE 3: STANDARDS

Decent Homes Standard and Awaab's Law apply to all private rented sector properties.

OUR SERVICE MATRIX

Every Landlord Gets Full Compliance As Standard.

Compliance isn’t an add-on — it’s the foundation of every service we offer. Choose the level of management that suits your portfolio.

Compliance &
Tenant Find

Full regulatory compliance as standard, plus professional tenant sourcing.

Ideal for: new landlords & first-time lets

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Compliance & audit

  • Full property compliance audit
  • Decent Homes Standard pre-assessment
  • Section 13 rent increase documentation

Tenant sourcing

  • Professional photography & portal listings
  • Accompanied viewings & full referencing
  • Right to Rent verification for every applicant

Rent
Collection

Everything in Compliance & Tenant Find, plus ongoing financial management.

Ideal for: landlords who self-manage maintenance

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Everything in Compliance & Tenant Find, plus:

Financial management

  • Monthly rent collection & landlord payment
  • Proactive arrears management & first-stage recovery
  • Monthly financial statements

Tenancy management

  • Annual rent review via Section 13 — Tribunal-ready
  • Tenancy renewal & extension management
  • Deposit dispute mediation at check-out
  • PRS Database registration (when live in your area)

Full
Management

RECOMMENDED

Complete hands-off management. We handle everything — you collect the return.

Ideal for: busy landlords & portfolio owners

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Everything in Rent Collection, plus:

Dedicated management

  • Named property manager — single point of contact
  • Quarterly inspections with photographic reports
  • 24/7 emergency maintenance coordination
  • Vetted contractor network for all repairs

RRA & legal

  • Awaab's Law hazard response within statutory timelines
  • All Section 8 notice preparation & evidence management
  • Local authority & licensing liaison (HMO, selective)
  • Annual compliance audit report
  • End-of-tenancy management & re-let coordination
  • Landlord Ombudsman registration (when mandatory)

TAILORED ONBOARDING PATHWAYS

Not Sure What You Need?

Whether you're with an agent who hasn't updated for the new rules, managing on your own, or just not sure if you're compliant — talk to us first. We'll review your portfolio at no charge.

Switching Agent

Already with another agent and thinking of moving? We'll review your current contract, explain the process, and handle the entire transition on your behalf.

Compliance Check

Not sure if your portfolio is RRA-compliant? We'll review every Phase 1 obligation and tell you exactly where you stand — and what needs to happen next.

Self-Managing?

Managing your own portfolio without agent support? The RRA has changed what compliance looks like on your own. We'll show you every obligation you're now responsible for — and how we take them off your plate.

WHY LANDLORDS SWITCH TO US

Built Different From
Day One.

Most agents added compliance to their checklist after RRA passed. We built our entire operation around it before we took a single client.

Built for new rules

RRA 2025 is the law.
We built around it first.

Every process, document, and system was designed from day one for the post-RRA market.

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Government-approved protection. For every landlord.

Full member of The Property Ombudsman. Every landlord and tenant has independent protection.

Transparent fees

Every fee in writing.
Before you sign.

No hidden charges. Every cost confirmed in writing before you commit — Tenant Fees Act compliant.

Compliance as standard

What others charge extra for, we include.

Gas Safety, EICR, EPC, Awaab's Law — included in every tier because the law requires it.

Everything You Need, Included.

Dedicated
Account Manager

Full RRA
Compliance

Deposit
Protection

Legal
Documentation

Maintenance
Coordination

OUR STORY & CREDENTIALS

Purpose-Built For The New Regulatory Era.

Founded on over 20+ years of compliance, operational, and facilities management experience — including senior roles supporting Microsoft, the NHS, and global partners. We apply institutional-grade rigour to residential portfolios.

20+Years Compliance Background
98%Statutory Compliance Record
Blueprint Completed Property Asset

From Regulatory Audit to Asset Management

DIRECTOR & FOUNDER'S NOTE

"Regulatory shift isn't a hurdle. It's a standard of excellence property owners deserve."

I spent over two decades inside strict corporate and institutional compliance frameworks, working with Sodexo and Cushman & Wakefield on contracts for organisations including Microsoft and the NHS. In that world, a missed deadline or a missing document is not an inconvenience. It is a finding.

SOP
Executive Leadership TeamSure On Property Services Ltd

QUESTIONS LANDLORDS ASK

Still
Unsure?

These are the questions we hear before every first call. If yours isn't here, ask us directly — we'll answer in plain English.

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Yes — if you have a residential rental property in England, the RRA affects you. It ended fixed-term tenancies, abolished Section 21 no-fault evictions, introduced new pet rights and rent rules, and imposed Awaab's Law on damp and mould response times. Every landlord must be compliant, regardless of whether you self-manage or use an agent.

Pricing is tailored to your portfolio. Every quote is given in writing before you commit, with zero hidden charges. Compliance certifications (Gas Safety, EICR, EPC) are included in every tier — not charged separately.

Not at all, if done correctly. We review your current management contract, handle all communication with your outgoing agent, and manage the transfer of tenant information and deposits. Most landlords complete the switch within 30 days with zero disruption to their tenants' experience.

Ask them for your current tenancy agreement and check three things: (1) Does it reference a fixed term? That's now void. (2) Does it reference Section 21? That's abolished. (3) Have they served you with a Prescribed Information pack updated post-RRA? If any answer is "no", you have your answer.

SURE ON PROPERTY

Insights & Experiences

Real stories. Useful knowledge. A clearer way forward.

01

INSIGHTS

Latest from the SOP Journal.
01 / 03

COMPLIANCE UPDATE

How to Prepare Your Portfolio for the Decent Homes Standard

The PRS is facing a major shift with the Decent Homes Standard. Here is a practical checklist for landlords to stay compliant and ahead.

Read Full Article →
Properties

BETTER HOMES.
STRONGER COMMUNITIES.

THE SOP JOURNAL
PRACTICAL INSIGHTS.
STRONGER TOMORROW.
02

CLIENT EXPERIENCES

Real landlords. Real results.
01 / 03

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Every fee documented before you sign. No surprises — and they handle everything from inspections to Section 13 rent reviews.

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